FAQ
Library Cards
Why did I receive an email saying something went wrong with my application?
Your application could be rejected for many reasons. The information you entered might not match to up to records, your address might show you are outside of our service area, you may already have an expired library card, or something may have just went wrong. Please call our circulation desk at 616-837-6809
I’ve received my library card’s information via email, but I would like a physical card. Do I get to keep my current library card number?
When you come into the library to receive a physical card your library card number will unfortunately have to be changed. This means you may have to change your library card number in any of the digital resources that you have used prior to receiving your physical card.